Why Independent Hearing Care Matters – Right Here in Somerset

When it comes to something as personal and vital as your hearing, choosing the right support makes all the difference. At Blackdown Hearing, we're proud to be an independent hearing clinic based just outside Taunton, offering expert, honest care without the pressure or sales-driven approach often found in high-street chains.

Photo of the outside of Blackdown Hearing in Taunton, Somerset

What Does "Independent" Actually Mean?

Being independent means we're not tied to any one manufacturer. We're free to recommend the best hearing aids for your individual needs — not what we're told to sell. Whether you're exploring hearing aids for the first time or looking for better results than you've had elsewhere, we'll guide you with clarity, compassion, and zero pressure.

We take the time to get to know you, understand your lifestyle, and help you make confident choices about your hearing. It's hearing care that's built around you — not sales targets.

Backed by National Recognition and Local Trust

In the latest 2025 Which? Magazine survey, independent audiologists were rated highest for customer satisfaction — scoring an impressive 86% and outperforming national chains in areas such as:

  • Hearing aid comfort

  • Value for money

  • Aftercare and follow-up support

  • Appointment length

  • Clinic environment and facilities

We're proud to bring that same level of outstanding care to our local community in Somerset. In fact, we're trusted by hundreds of people across the region and have over 140 verified five-star reviews to prove it.

Which? approved independent audiologist

Calm, Professional, and Person-Centred Care

Our clinic is set in peaceful countryside just a short drive from Taunton, with easy access and free parking. Inside, you'll find a relaxed, unhurried environment where every appointment is handled by the same experienced audiologist from start to finish. That continuity means you never have to repeat your story or feel rushed — it's hearing care that's genuinely personal.

Whether you're booking a private hearing test, looking into modern hearing aid technology, or simply want some honest advice, you'll be met with warmth, respect, and clear information you can trust.

A Wide Choice of the Latest Hearing Aids

Because we're independent, we offer a full range of digital hearing aids from some of the world's most respected brands — including Starkey, Phonak, ReSound, and Widex. These are the same top-tier devices used by leading audiologists around the world — but here, they're tailored just for you.

We'll help you choose the right style, fit, and features for your lifestyle, whether you want something invisible, rechargeable, Bluetooth-enabled, or all of the above.

And for your peace of mind, every hearing aid comes with:

  • Up to 5 years' manufacturer warranty

  • Annual reviews and retesting

  • Ongoing fine-tuning and support

  • A comprehensive aftercare plan

A full range of hearing aids are available at Blackdown Hearing

Why It Matters

Too often, we hear from people who've felt rushed, confused, or pressured in other clinics — or who were simply given one or two hearing aid options and expected to choose without much explanation. At Blackdown Hearing, we do things differently.

We're here to support you, not sell to you. And we believe you deserve time, choice, and continuity when it comes to something as important as your hearing.

Looking for Trusted Hearing Care in Taunton or Somerset?

If you or someone you love is struggling with hearing loss — or you're just curious about where your hearing currently stands — we're here to help.

Book your private hearing test in Taunton today, and discover the difference that independent, person-centred hearing care can make.

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